Junior Systems Administrator

3) THE TEAM: The IT team is a group that understands they play an important role in protecting the interests and integrity of the university, the students, and its employees. They accomplished this by making safety, security, and defense their number one priority. Required Qualifications: • Associate degree in Information Technology or equivalent computer related support experience. • Proven history of providing excellent communication, interpersonal, customer service, and problem-solving skills. • Previous experience with the following software: Windows and Apple OS environments; Microsoft Office; Microsoft SharePoint; Microsoft Office 365; Outlook; OneDrive; and Google Apps. • Previous professional experience with o Providing IT support in person, by telephone, or through a ticketing system o Creating and maintaining technical documentation o Maintaining inventory and fixed assets documentation o Installing and maintaining end-user hardware and software o Applying software updates and patches to servers and desktop computers. Preferred Qualifications: • Bachelor’s degree in Information Technology or related field. • Demonstrated ability to work efficiently in stressful situations. • Demonstrated experience in configuring devices for enterprise networks. • Previous experience performing inventory reconciliations/audits. • Previous experience with IT security protocols and practices.