Senior Product Designer

Built Technologies is looking for a  Senior Product Designer to join our Platform Organization. As a Senior Product Designer, you’ll own design strategy and execution for our most ambiguous and highest value projects. You lead through collaboration, bring clarity to ambiguity, and use research, data and AI to shape experiences that drive measurable outcomes. You’re a systems thinker with a sharp eye for craft, and you elevate the quality of the work around you. What you’ll do: Partner with product and engineering to deliver premium, outcome-focused products and services to Built customers. Lead user research and discovery efforts to uncover key behavior blockers, validate ideas, and shape product direction. Create user flows, journey maps, workflows, and prototypes—selecting the appropriate fidelity and tools to solve the problem at hand. Track and measure the impact of your design decisions using behavioral and engagement metrics. Translate complex workflows into clear, accessible, and compliant user experiences across web and mobile platforms. Identify breakdowns in our design system and lead efforts to evolve patterns, components and the agents that use them. Collaborate with engineers throughout the development lifecycle to ensure accuracy and adaptability. Act as a mentor to other designers by giving feedback, modeling good processes, and contributing to team culture. Help grow the design team by participating in hiring, onboarding, and cross-functional initiatives.