Senior Product Manager

What You’ll Do: Define the Vision: Own the product vision and roadmap for core consumer-facing eCommerce agents and internal agents related to retail media network, merch, marketing, and fulfillment operations, aligning with Shipt’s long-term marketplace strategy. Drive Growth: Identify friction points in the user journey and leverage data to launch experiments that improve conversion, retention, and lifetime value. Master the Marketplace: Navigate the nuances of three-sided marketplace dynamics (Customer, Shopper, Retailer) Collaborate Cross-Functionally: Work closely with Engineering, Design, Data Science, and Marketing to move from ideas to high-impact product launches. Be the Voice of the Customer: Deep-dive into user research and feedback to build features that solve real pain points for our diverse member base. A Strategic Thinker: You don't just build features; you solve problems. You understand how a change in the consumer app ripples through the entire delivery ecosystem. Data-Informed, Not Just Data-Driven: You are comfortable with data analysis and A/B testing, but you also have the intuition to know when to trust your gut and move fast. An Expert Communicator: You can distill technical complexity into a compelling narrative for stakeholders and executives. Resilient & Scrappy: You thrive in a fast-paced environment and aren't afraid to pivot when the data tells a new story.